PHP
CVE-2026-27954
MEDIUM
Severity by source
AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
Primary rating from GitHub Advisory · only source for this CVE.
CVSS VectorGitHub Advisory
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
Lifecycle Timeline
2DescriptionGitHub Advisory
Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling erLhcoreClassChat::hasAccessToRead(), allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.
AnalysisAI
Live Helper Chat is an open-source application that enables live support websites. [CVSS 6.5 MEDIUM]
Technical ContextAI
Classified as CWE-862 (Missing Authorization). Affects Live Helper Chat. Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling erLhcoreClassChat::hasAccessToRead(), allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in depa
RemediationAI
Monitor vendor advisories for a patch. Restrict network access to the affected service where possible.
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Same weakness CWE-862 – Missing Authorization
View allSame technique Privilege Escalation
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External POC / Exploit Code
Leaving vuln.today