CVE-2026-27954

MEDIUM
2026-02-26 [email protected]
6.5
CVSS 3.1
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CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None

Lifecycle Timeline

2
Analysis Generated
Mar 12, 2026 - 21:55 vuln.today
CVE Published
Feb 26, 2026 - 02:16 nvd
MEDIUM 6.5

Tags

PHP Privilege Escalation Live Helper Chat

Description

Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.

Analysis

Live Helper Chat is an open-source application that enables live support websites. [CVSS 6.5 MEDIUM]

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Remediation

Within 30 days: Identify affected systems running versions and apply vendor patches as part of regular patch cycle. Monitor vendor channels for patch availability.

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Priority Score

33
Low Medium High Critical
KEV: 0
EPSS: +0.0
CVSS: +32
POC: 0

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CVE-2026-27954 vulnerability details – vuln.today
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