Cisco
CVE-2026-20116
MEDIUM
Severity by source
AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Lifecycle Timeline
2DescriptionCVE.org
A vulnerability in the web-based management interface of Cisco Finesse, Cisco Packaged Contact Center Enterprise (Packaged CCE), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Unified Contact Center Express (Unified CCX), and Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct cross-site scripting (XSS) attacks against a user of the interface.
This vulnerability exists because the web-based management interface of an affected system does not sufficiently validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.
AnalysisAI
Unauthenticated attackers can inject malicious scripts into the web management interfaces of multiple Cisco contact center products (Finesse, Packaged CCE, Unified CCE, Unified CCX, and Unified Intelligence Center) due to insufficient input validation. Successful exploitation allows arbitrary script execution in the victim's browser context, potentially enabling session hijacking or credential theft from administrators. No patch is currently available for this cross-site scripting vulnerability.
Technical ContextAI
Classified as CWE-79 (Cross-site Scripting (XSS)). A vulnerability in the web-based management interface of Cisco Finesse, Cisco Packaged Contact Center Enterprise (Packaged CCE), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Unified Contact Center Express (Unified CCX), and Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct cross-site scripting (XSS) attacks against a user of the interface.
This vulnerability exists because the web-based management interface of an affected system
Affected ProductsAI
Component: web-based management.
RemediationAI
Monitor vendor advisories for a patch. Implement output encoding and Content Security Policy headers. Restrict network access to the affected service where possible.
Same weakness CWE-79 – Cross-site Scripting (XSS)
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External POC / Exploit Code
Leaving vuln.today