WordPress
CVE-2026-1251
MEDIUM
Severity by source
AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
Lifecycle Timeline
2DescriptionCVE.org
The SupportCandy - Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
AnalysisAI
Authenticated attackers with subscriber-level access or higher can exploit an insecure direct object reference in the SupportCandy plugin for WordPress (versions up to 3.4.4) to steal file attachments uploaded by other users by manipulating attachment IDs in ticket replies. This allows unauthorized users to reassociate others' files to their own tickets while removing the original owners' access. No patch is currently available.
Technical ContextAI
This vulnerability (CWE-639: Authorization Bypass Through User-Controlled Key) affects Customer Support Ticket System. The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating tho
Affected ProductsAI
Product: Customer Support Ticket System. Versions: up to 3.4.4.
RemediationAI
Monitor vendor advisories for a patch. Restrict network access to the affected service where possible.
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External POC / Exploit Code
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