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Majestic Support CVE-2026-115820

| EUVDEUVD-2026-114228 MEDIUM
SQL Injection (CWE-89)
2026-10-30 Wordfence GHSA-x95v-7hp5-9vfq
6.5
CVSS 3.1 · Vendor: Wordfence
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Register/obtain Subscriber account
  2. Delivery
    Load own 'Add erase request' page for nonce
  3. Exploit
    Submit saveusereraserequest with malicious 'columns' keys
  4. Execution
    Injected SQL executes via unprepared query
  5. Impact
    Extract user hashes and secrets from database

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Parameterized queries, prepared statements
MITRE ATT&CK

2 techniques across 2 tactics: Initial Access, Persistence

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Requires an authenticated WordPress account at Subscriber level or above (PR:L); however this barrier is weak because the 'saveusereraserequest' task is whitelisted for front-end customer use, the plugin auto-provisions a help-desk record for every WordPress account, and the only guard is a nonce the attacker legitimately retrieves from their own 'Add erase request' page. The injection is delivered through the 'columns (array keys)' parameter against Majestic Support ≤1.2.2 in its default configuration - no special plugin setting or non-default mode is needed. The practical limiting factor is solely that the attacker must hold a valid low-privilege login, which is trivial on sites that allow open user registration and harder on sites that disable self-registration; no user interaction by a victim is required (UI:N).

Impact

This is a genuine but moderate-priority issue, not a drop-everything emergency. The CVSS vector (AV:N/AC:L/PR:L/UI:N) describes a network-reachable, low-complexity SQL injection that requires authentication at only Subscriber level - the lowest-privilege authenticated role and one that is open for self-registration on many WordPress sites, which makes the PR:L barrier very weak in practice. The description reinforces that the authentication gate is nearly meaningless: the 'saveusereraserequest' task is whitelisted for front-end customer use, a help-desk record is auto-provisioned for every account, and the only control is a nonce the attacker legitimately obtains from their own page. Impact is confidentiality-only (C:H, I:N, A:N), consistent with a data-extraction SQLi that can read the WordPress database (users, password hashes, secrets). No EPSS score, KEV listing, or confirmed working exploit is present in the supplied data, and the vuln.today decision label is 'this_month' rather than act_now/emergency - so there is no evidence of active exploitation or mass automation at this time. Signals are internally consistent (network vector matches a WordPress AJAX endpoint; low privilege matches a self-registerable role), so the main residual risk driver is the near-trivial authentication requirement combined with confirmed high confidentiality impact.

Exploit ScenarioDerived

An attacker self-registers (or uses any existing Subscriber account) on a WordPress site running Majestic Support ≤1.2.2, opens their own 'Add erase request' page to obtain a valid nonce, and submits a crafted 'saveusereraserequest' request with malicious SQL injected through the 'columns' array keys. Because the parameter is insufficiently escaped and the query is not properly prepared, the injected SQL executes and returns sensitive database contents such as user records and password hashes. No public working exploit is identified in the supplied data, though the vendor (Wordfence) advisory and the vulnerable source lines are publicly referenced.

This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
No patch listed yet 0.4% exploitation probability (EPSS)

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AnalysisAIv1 – Oct 30, 2026

SQL injection in the Majestic Support help desk plugin for WordPress (all versions up to and including 1.2.2) lets any authenticated user at Subscriber level or above append additional SQL into existing help-desk queries and read sensitive data from the site database, with confidentiality fully impacted but no integrity or availability effect. The login requirement is a weak barrier: the 'saveusereraserequest' task is whitelisted for front-end customer use, the plugin auto-provisions a help-desk record for every WordPress account, and the only guard is a nonce the attacker legitimately retrieves from their own 'Add erase request' page, so any site with open registration is effectively exposed to any self-registered user. No public exploit code has been identified at time of analysis, the issue is rated moderate priority (CVSS 6.5, PR:L, UI:N) rather than an emergency, and the vendor has published a fixed release, 1.2.3.

RemediationAI

Upgrade the plugin to 1.2.3, which is published at https://downloads.wordpress.org/plugin/majestic-support.1.2.3.zip; the Wordfence advisory at https://www.wordfence.com/threat-intel/vulnerabilities/id/ada488fa-26d3-405f-8f89-edd8d10e8cc8?source=cve documents the vulnerable code paths for verification. If the upgrade cannot be applied immediately, the practical compensating control is to close the low-privilege entry point: disable open user self-registration and remove or audit existing Subscriber-level accounts so unvetted users cannot reach the whitelisted front-end 'saveusereraserequest' task - the trade-off is that legitimate customer self-service signup and the erase-request workflow both stop working and accounts must be provisioned manually by staff. Relying on the nonce is not a mitigation, since the attacker obtains a valid nonce from their own 'Add erase request' page; disabling the GDPR erase-request feature entirely, if the plugin allows it, removes the reachable injection path at the cost of losing that compliance functionality. Sites that must keep open registration should treat patching to 1.2.3 as the only complete fix.

Affected VersionsENISA

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin 0 ≤1.2.2

Affected Packages

euvd majestic_support_the_leading_edge_help_desk_customer_support_plugin no fix

Source: OSV (Open Source Vulnerabilities)

Affects your stack

Affects 1 package in euvd

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

This is a textbook CWE-89 SQL injection inside a WordPress plugin: the 'columns' parameter - specifically its array keys - is taken from user input and merged into query-building code without escaping and without going through $wpdb->prepare(), so it is concatenated onto an SQL statement that already exists. The advisory references identify the relevant code paths in the 1.2.2 tag: includes/tables/table.php at lines 50 and 72, where the column list for the help-desk table is assembled and injected into the query; plus modules/gdpr/model.php line 83, modules/gdpr/controller.php line 80 and includes/formhandler.php line 68, which implement the front-end 'saveusereraserequest' action. That GDPR erase-request route is what widens the attack surface beyond staff users to any subscriber, because the plugin registers a help-desk record for every WordPress account automatically. CPE data pins the affected package to ahmadmj:majestic_support_-_the_leading-edge_help_desk_&_customer_support_plugin with the version wildcard. The assessed vector (AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N) means the attacker needs a low-privileged session but no victim interaction, and gains full read access to database contents while the vulnerable query structure itself is not modified and availability is unaffected; the trigger is a crafted column-array key submitted to the erase-request handling path, and no non-default plugin configuration is required.

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Severity by source

Vendor (Wordfence) PRIMARY 6.5 MEDIUM
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
vuln.today AI 6.5 MEDIUM

Network-reachable AJAX endpoint (AV:N/AC:L), exploitable by a low-privilege self-registerable Subscriber (PR:L), no interaction (UI:N); data-extraction SQLi gives C:H with no integrity or availability impact.

3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N

Primary rating from Vendor (Wordfence).

CVSS VectorVendor: Wordfence

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

DescriptionCVE.org

The Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to generic SQL Injection via the 'columns (array keys)' parameter in all versions up to, and including, 1.2.2 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with subscriber-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Any authenticated WordPress user with Subscriber-level access can exploit this because the 'saveusereraserequest' task is whitelisted for front-end customer use, the plugin auto-provisions a help-desk record for every WordPress account, and the only guard is a nonce the attacker legitimately obtains from their own 'Add erase request' page.

Threat Intelligence Overview

EPSS Score
0.4%
Top 64% exploitable
Prevalence
Low
niche WordPress help-desk plugin, limited installed base
Data Quality
3 sources
Confidence: Low

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC No
EPSS 0.4%
Patch available No
Active threat No
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation
None
System Exposure· derived
Open
Automatable
No
Human Impact· derived
Medium
Technical Impact
Partial

Priority Score

32
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +32
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

SQL injection exploits the way applications construct database queries by mixing user input directly into SQL statements.

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