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Support Genix CVE-2026-110895

| EUVDEUVD-2026-103434 HIGH
SQL Injection (CWE-89)
2026-10-18 audit@patchstack.com GHSA-9pp9-wx3c-5jgw
8.5
CVSS 3.1 · Vendor: patchstack
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Obtain low-privilege WordPress account
  2. Exploit
    Send crafted request to Support Genix endpoint
  3. Execution
    Inject SQL via unsanitized parameter
  4. Impact
    Extract sensitive database contents

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Parameterized queries, prepared statements
MITRE ATT&CK

2 techniques across 2 tactics: Initial Access, Persistence

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Exploitation requires an authenticated session on a WordPress site that has the Support Genix (support-genix-lite) plugin installed and active at version 1.4.54 or earlier; the CVSS PR:L metric indicates a low-privilege account (such as a subscriber or similar authenticated role) is sufficient, but a completely unauthenticated attacker is not indicated by the vector. The limiting factors are therefore: (1) the plugin must be installed and active, and (2) the attacker must possess or obtain valid low-privilege credentials. No special non-default configuration is called out in the description. The exact vulnerable parameter/endpoint is not specified in the provided data and should be confirmed from the Patchstack advisory.

Impact

This is a CWE-89 SQL Injection in the WordPress plugin Support Genix (support-genix-lite) by DevItems, affecting all versions up to and including 1.4.54. The provided CVSS 3.1 vector (AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:L, base 8.5) indicates network-reachable, low-complexity exploitation that nonetheless requires some level of authentication (PR:L) - consistent with Patchstack's typical finding that a low-privilege WordPress user (e.g. subscriber/author) can trigger the injection. Exploitation status is: no public exploit identified at time of analysis (no KEV listing and no POC flag in the input). No EPSS score was provided, and no SSVC decision data was supplied, so probabilistic and decision-framework signals are entirely absent and cannot be weighed. The net picture is a genuinely serious database-confidentiality bug (C:H) that is realistic to exploit once an attacker holds any low-privilege account, but there is currently NO evidence of active exploitation or available weaponization, which lowers immediate urgency relative to the 8.5 score. One internal inconsistency worth flagging: the vector asserts S:C (scope change) and A:L yet I:N, which is unusual for SQL injection - SQLi commonly yields integrity impact (data modification) rather than availability impact, so the exact impact profile should be verified against the vendor/Patchstack advisory. Overall: a high-severity, patch-worthy issue for sites running this plugin, but not a drop-everything emergency absent exploitation signals.

Exploit ScenarioDerived

An attacker who holds a low-privilege authenticated account on a WordPress site running Support Genix (≤1.4.54) submits a crafted request to a vulnerable plugin endpoint, injecting SQL into an insufficiently sanitized parameter. The injection lets the attacker read sensitive data from the WordPress database, such as user records and password hashes. No public proof-of-concept is identified at time of analysis, so exploitation would require the attacker to develop the injection independently.

This Week Schedule remediation this week. Why: HIGH severity (CVSS 7.0-8.9).
No patch listed yet

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AnalysisAIv1 – Oct 18, 2026

SQL injection in the WordPress plugin Support Genix (support-genix-lite) through version 1.4.54 allows an authenticated low-privilege user to inject SQL through plugin input and read sensitive database contents, with limited integrity impact. Exploitation requires the plugin to be installed and active and the attacker to hold valid low-privilege credentials; unauthenticated exploitation is not indicated by the assessed vector. No public exploit code or CISA KEV entry was provided at time of analysis.

RemediationAI

The supplied data does not identify a vendor-released patch or an exact fixed version; check the Patchstack advisory for a patched Support Genix release and update the plugin to a version later than 1.4.54 if one is available. If Support Genix is not essential, deactivate and remove the plugin. Otherwise, restrict access to Support Genix ticket-management features and endpoints to trusted roles, enforce least privilege so low-privilege accounts such as subscribers cannot reach vulnerable plugin functionality, and deploy WAF rules targeting SQL injection against plugin routes. These controls reduce exposure but do not remove the underlying flaw and may disrupt legitimate support workflows; monitor database and plugin logs for anomalous queries.

Affected VersionsENISA

Support Genix 0 ≤1.4.54

Affected Packages

euvd support_genix no fix

Source: OSV (Open Source Vulnerabilities)

Affects your stack

Affects 1 package in euvd

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

Support Genix is a WordPress support-ticket plugin identified by the WordPress.org slug support-genix-lite. The root cause is CWE-89, improper neutralization of special elements used in SQL commands, meaning user-controlled input reaches a database query without sufficient parameterization or escaping. The assessed CVSS vector AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N indicates a network-reachable issue requiring low privileges, no user interaction, unchanged scope, high confidentiality impact, and low integrity impact. No CPE strings were provided in the input; the Patchstack reference is the primary product-specific source, and the exact vulnerable parameter or endpoint is not specified in the supplied data.

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Severity by source

Vendor (patchstack) PRIMARY 8.5 HIGH
AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:L
vuln.today AI 7.1 HIGH

Network-reachable SQLi exploitable by a low-privilege authenticated user (PR:L); primary impact is database read (C:H) with possible data modification (I:L); no scope change or availability impact is substantiated.

3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N
4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N

Primary rating from Vendor (patchstack).

CVSS VectorVendor: patchstack

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Changed
Confidentiality
High
Integrity
None
Availability
Low

DescriptionCVE.org

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in DevItems Support Genix support-genix-lite allows SQL Injection.This issue affects Support Genix: from n/a through 1.4.54.

Executive ViewAI

Why It Matters

The Support Genix WordPress plugin (support-genix-lite) through version 1.4.54 contains a SQL injection vulnerability that could expose sensitive database contents on affected sites. Organizations running this plugin are at risk of data confidentiality breaches, which may lead to regulatory, reputational, and operational consequences. Leadership should prioritize identifying and mitigating exposed installations, given that no vendor-released patch has been identified at time of analysis and no public exploit identified at time of analysis.

Business Impact: High
Compensating Controls

No vendor-released patch identified at time of analysis; interim mitigations include disabling or removing the Support Genix plugin if not essential, deploying WAF rules to detect and block SQL injection attempts, restricting access to the plugin's administrative interfaces, and monitoring database logs for anomalous queries.

Threat Intelligence Overview

Prevalence
Low
niche WordPress support-ticket plugin, limited deployment footprint
Data Quality
5 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity HIGH
CISA KEV No
Public POC No
EPSS N/A
Patch available No
Active threat No
Deciding rule
HIGH severity (CVSS 7.0-8.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision
Scheduled
Exploitation
None
System Exposure· derived
Open
Automatable
No
Human Impact
High
Technical Impact
Partial

Priority Score

42
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +42
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

SQL injection exploits the way applications construct database queries by mixing user input directly into SQL statements.

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