CVE-2025-48484
MEDIUMCVSS Vector
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Lifecycle Timeline
3Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data in the conversation POST data body. This issue has been patched in version 1.8.178.
Analysis
FreeScout is a free self-hosted help desk and shared mailbox. Rated medium severity (CVSS 4.6), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available and no vendor patch available.
Technical Context
This vulnerability is classified as Cross-Site Scripting (XSS) (CWE-79), which allows attackers to inject malicious scripts into web pages viewed by other users. FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data in the conversation POST data body. This issue has been patched in version 1.8.178. Affected products include: Freescout. Version information: version 1.8.178.
Affected Products
Freescout.
Remediation
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Sanitize all user input, use Content-Security-Policy headers, encode output contextually (HTML, JS, URL). Use frameworks with built-in XSS protection.
Priority Score
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External POC / Exploit Code
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