Freescout
CVE-2025-48471
HIGH
Severity by source
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Primary rating from GitHub Advisory · only source for this CVE.
CVSS VectorGitHub Advisory
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Lifecycle Timeline
4DescriptionGitHub Advisory
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, the application does not check or performs insufficient checking of files uploaded to the application. This allows files to be uploaded with the phtml and phar extensions, which can lead to remote code execution if the Apache web server is used. This issue has been patched in version 1.8.179.
AnalysisAI
FreeScout is a free self-hosted help desk and shared mailbox. Rated high severity (CVSS 7.0), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available.
Technical ContextAI
This vulnerability is classified as Unrestricted File Upload (CWE-434), which allows attackers to upload malicious files that can be executed on the server. FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, the application does not check or performs insufficient checking of files uploaded to the application. This allows files to be uploaded with the phtml and phar extensions, which can lead to remote code execution if the Apache web server is used. This issue has been patched in version 1.8.179. Affected products include: Freescout. Version information: version 1.8.179.
RemediationAI
A vendor patch is available. Apply the latest security update as soon as possible. Validate file types server-side, store uploads outside webroot, use random filenames, scan for malware.
File upload bypass in FreeScout 1.8.206 — patch bypass for CVE-2026-27636. PoC and patch available. CVSS 10.0.
Remote code execution in FreeScout prior to version 1.8.206 allows authenticated users to upload `.htaccess` files that
Predictable password reset tokens in FreeScout help desk before 1.8.206. Weak random number generation allows attackers
FreeScout is a self-hosted help desk and shared mailbox. Rated critical severity (CVSS 9.0), this vulnerability is remot
FreeScout is a self-hosted help desk and shared mailbox. Rated high severity (CVSS 8.0), this vulnerability is remotely
FreeScout is an open source help desk and shared inbox built with PHP. Rated high severity (CVSS 7.1), this vulnerabilit
FreeScout is a free, self-hosted help desk and shared mailbox. Rated medium severity (CVSS 6.3), this vulnerability is r
FreeScout is a free, self-hosted help desk and shared mailbox. Rated medium severity (CVSS 6.1), this vulnerability is r
A stored cross-site scripting (XSS) vulnerability exists in FreeScout help desk software versions 1.8.208 and below, whe
Arbitrary file write in FreeScout (prior to 1.8.215) allows authenticated administrators to achieve remote code executio
Unauthenticated account takeover in FreeScout versions prior to 1.8.217 allows remote attackers to gain permanent access
Unauthenticated remote attackers can access administrative diagnostic endpoints in FreeScout versions prior to 1.8.213,
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External POC / Exploit Code
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