Freescout CVE-2025-48471
HIGHCVSS VectorNVD
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Lifecycle Timeline
4DescriptionNVD
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, the application does not check or performs insufficient checking of files uploaded to the application. This allows files to be uploaded with the phtml and phar extensions, which can lead to remote code execution if the Apache web server is used. This issue has been patched in version 1.8.179.
AnalysisAI
FreeScout is a free self-hosted help desk and shared mailbox. Rated high severity (CVSS 7.0), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available.
Technical ContextAI
This vulnerability is classified as Unrestricted File Upload (CWE-434), which allows attackers to upload malicious files that can be executed on the server. FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, the application does not check or performs insufficient checking of files uploaded to the application. This allows files to be uploaded with the phtml and phar extensions, which can lead to remote code execution if the Apache web server is used. This issue has been patched in version 1.8.179. Affected products include: Freescout. Version information: version 1.8.179.
RemediationAI
A vendor patch is available. Apply the latest security update as soon as possible. Validate file types server-side, store uploads outside webroot, use random filenames, scan for malware.
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