EUVD-2025-17709CVSS Vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:L/SI:L/SA:L/S:N/AU:N/R:U/V:D/RE:M/U:Green
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Description
Improper Neutralization of Special Elements in the chromium_path variable may allow OS command injection. This issue affects Pandora ITSM 5.0.105.
Analysis
CVE-2025-4678 is an OS command injection vulnerability in Pandora ITSM 5.0.105 where the chromium_path variable fails to properly neutralize special elements, allowing authenticated attackers with high privileges to execute arbitrary system commands. With a CVSS score of 7.0 and network-accessible attack vector, this vulnerability poses a significant risk to affected deployments, particularly if the system is exposed to untrusted administrative users or if privilege escalation chains exist.
Technical Context
This vulnerability stems from CWE-77 (Improper Neutralization of Special Elements used in a Command), a class of injection flaws where user-controlled or configuration-supplied input is incorporated into system commands without proper sanitization. In Pandora ITSM 5.0.105, the chromium_path parameter—likely used to specify the location of the Chromium browser binary for rendering or report generation—is passed to a system command execution function without adequate input validation or escaping. An attacker can inject shell metacharacters (such as semicolons, pipes, backticks, or command substitution syntax) into this variable to break out of the intended command context and execute arbitrary commands with the privileges of the application process. The vulnerability affects Pandora ITSM specifically in version 5.0.105, identifiable via CPE as pandora:pandora_itsm:5.0.105.
Affected Products
- vendor: Pandora; product: Pandora ITSM; version: 5.0.105; cpe: cpe:2.3:a:pandora:pandora_itsm:5.0.105:*:*:*:*:*:*:*; status: Vulnerable
Remediation
Immediate remediation: (1) Apply the security patch released by Pandora for Pandora ITSM addressing CVE-2025-4678; check Pandora's security advisory or update channels for patched versions (likely 5.0.106 or later). (2) Interim mitigation: restrict administrative access to Pandora ITSM to trusted personnel only and disable or restrict functionality that configures the chromium_path parameter if not essential. (3) Monitor system logs for suspicious command execution patterns originating from the ITSM application process. (4) Implement input validation on the chromium_path parameter by editing configuration files to enforce absolute paths without special characters, if configuration-driven. (5) Run Pandora ITSM with minimal required privileges (non-root) to limit blast radius if exploitation occurs. Consult Pandora's official security advisory or vendor documentation for precise patch availability and deployment instructions.
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