Unified Contact Center Enterprise
CVE-2025-20242
MEDIUM
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V8 - Authorization Access control enforcement
MITRE ATT&CK
1 technique across 1 tactic: Defense Evasion The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 6.5 (MEDIUM). Attack characteristics: network attack vector, low complexity, no privileges required, no user interaction not required. EPSS exploitation probability: 0.03%. |
| Exploit ScenarioDerived | This vulnerability can be exploited remotely over the network. Successful exploitation could compromise the medium-severity affected system. |
Get an e-mail when this CVE is exploited, patched or re-scored. Free account.
Alert meAnalysisAIv1 – Mar 28, 2026
A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. Rated medium severity (CVSS 6.5), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified under CWE-284. A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device. Affected products include: Cisco Unified Contact Center Enterprise.
Know when Unified Contact Center Enterprise gets its next vulnerability
- Watch products and get an email when something new is published
- Check this CVE against your own stack and servers
- Exploit and PoC references, threat intelligence from 22 sources
No credit card · 7-day full trial
Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionCVE.org
A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.
Executive ViewAI
CVE-2025-20242 presents notable security risk, a improper access control vulnerability rated CVSS 6.5. Exploitation could compromise the security of affected deployments. Organizations should apply vendor updates when available and monitor for exploitation.
Apply vendor patch. If patching is delayed: restrict network access and enable monitoring.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.
Affected Products (CPE)CVE.org
Apache Log4j2 contains a critical JNDI injection vulnerability known as 'Log4Shell' that allows unauthenticated remote c
Denial of service against HTTP/2 server implementations allows remote unauthenticated attackers to exhaust server resour
Multiple vulnerabilities in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to collect s
Cross-site scripting (XSS) vulnerability in the management interface in Cisco Unified Contact Center Enterprise through
A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticate
A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticate
A vulnerability in the Live Data server of Cisco Unified Contact Center Enterprise could allow an unauthenticated, remot
A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and
Multiple vulnerabilities in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to collect s
Directory traversal vulnerability in Cisco Unified Contact Center Enterprise allows remote authenticated users to read a
The Document Management component in Cisco Unified Contact Center Express does not properly validate a parameter, which
GitHub PoC
Exploit-DB