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Unified Contact Center Express CVE-2025-20114

MEDIUM
Authorization Bypass Through User-Controlled Key (CWE-639)
2025-05-21 psirt@cisco.com
Authentication Bypass Privilege Escalation Cisco Unified Contact Center Express Unified Intelligence Center
4.3
CVSS 3.1
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CVSS VectorNVD

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

Lifecycle Timeline

2
Analysis Generated
Mar 28, 2026 - 18:43 vuln.today
CVE Published
May 21, 2025 - 17:15 nvd
MEDIUM 4.3

DescriptionNVD

A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system.

This vulnerability is due to insufficient validation of user-supplied parameters in API requests. An attacker could exploit this vulnerability by submitting crafted API requests to an affected system to execute an insecure direct object reference attack. A successful exploit could allow the attacker to access specific data that is associated with different users on the affected system.

AnalysisAI

A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. Rated medium severity (CVSS 4.3), this vulnerability is remotely exploitable, low attack complexity. No vendor patch available.

Technical ContextAI

This vulnerability is classified under CWE-639. A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validation of user-supplied parameters in API requests. An attacker could exploit this vulnerability by submitting crafted API requests to an affected system to execute an insecure direct object reference attack. A successful exploit could allow the attacker to access specific data that is associated with different users on the affected system. Affected products include: Cisco Unified Intelligence Center, Cisco Unified Contact Center Express.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.

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CVE-2025-20114 vulnerability details – vuln.today
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