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Centreon Open Tickets CVE-2025-12514

HIGH
SQL Injection (CWE-89)
2025-12-22 bd4443e6-1eef-43f3-9886-25fc9ceeaae7
7.2
CVSS 3.1 · Vendor: bd4443e6-1eef-43f3-9886-25fc9ceeaae7
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Obtain elevated Centreon privileges
  2. Delivery
    Access Open-tickets notification rules config
  3. Exploit
    Inject SQL via module parameter
  4. Execution
    Backend executes crafted query
  5. Impact
    Read/alter database and extract secrets

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Parameterized queries, prepared statements
MITRE ATT&CK

2 techniques across 2 tactics: Initial Access, Persistence

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Requires an authenticated Centreon user holding ELEVATED (administrative) privileges within the Infra Monitoring Open-tickets module - this is the primary limiting factor and matches CVSS PR:H. The specific injection points are the Notification rules configuration parameters and the Open tickets module inputs, so the Open-tickets module must be installed and in use. Exploitation is remote over the network (AV:N) with no user interaction (UI:N) and low complexity, but only affects versions 24.10.0-24.10.4, 24.04.0-24.04.4, and 23.10.0-23.10.3; patched builds (24.10.5 / 24.04.5 / 23.10.4) remove the exposure. No special non-default configuration beyond having the module and a privileged account is required.

Impact

This is a genuine but bounded risk. The CVSS 3.1 vector (AV:N/AC:L/PR:H/UI:N/S:U) and the description agree: exploitation is network-reachable with low complexity and no user interaction, but it requires PR:H - an attacker already holding elevated/administrative privileges within the Centreon Open-tickets application. All signals are internally consistent (no CVSS-vs-description conflict). The high-privilege prerequisite is why the base score caps at 7.2 (High) rather than Critical despite full C:H/I:H/A:H impact. Supporting signals point to LOW real-world urgency: EPSS is only 0.31% (23rd percentile), the CVE is NOT in CISA KEV, and no public exploit code or POC is referenced. There is no SSVC decision data in the input. Net: this is a credible privilege-escalation/post-authentication data-compromise issue to patch on a normal cycle, not an emergency - the elevated-privilege barrier and absence of any exploitation evidence sharply reduce the practical attacker population compared with an unauthenticated SQLi.

Exploit ScenarioDerived

An authenticated Centreon operator with elevated privileges navigates to the Open-tickets notification rules configuration and submits crafted input into a vulnerable module parameter, injecting SQL that the backend executes. This lets them read, modify, or destroy arbitrary database contents (C:H/I:H/A:H), potentially extracting credentials or monitoring data for lateral movement. No public exploit code is identified at time of analysis, and the network-accessible, low-complexity vector means a malicious insider or an attacker who has already compromised a privileged account could trigger it reliably.

This Week Schedule remediation this week. Why: HIGH severity (CVSS 7.0-8.9).
Patch available 0.3% exploitation probability (EPSS)

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AnalysisAIv1 – Oct 19, 2026

SQL injection in the Centreon Open Tickets module enables authenticated users with elevated (administrative) privileges to execute arbitrary SQL through notification-rule configuration parameters and Open Tickets module inputs. The flaw affects Open Tickets 24.10.0-24.10.4, 24.04.0-24.04.4, and 23.10.0-23.10.3 when the module is installed. Vendor patches are available in 24.10.5, 24.04.5, and 23.10.4; EPSS is low (0.31%) and no public exploit has been identified at the time of analysis, making this a genuine but bounded risk.

RemediationAI

Vendor-released patch: upgrade the Centreon Open Tickets module to 24.10.5, 24.04.5, or 23.10.4 depending on the deployed branch, following the Centreon security bulletin at https://thewatch.centreon.com/latest-security-bulletins-64/cve-2025-12514-centreon-open-tickets-high-severity-5343 and the release notes at https://github.com/centreon/centreon/releases. If immediate patching is not possible, restrict access to the Open Tickets module and Notification rules configuration to trusted administrative accounts, review and reduce elevated-privilege assignments, and consider temporarily disabling the Open Tickets module if ticketing functionality is not required; disabling the module removes the injection surface but also removes ticketing features until re-enabled.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

Centreon Infra Monitoring is an IT monitoring platform, and the Open Tickets module extends it with ticketing workflows; the vulnerability is a CWE-89 SQL injection caused by improper neutralization of special elements used in SQL commands. The injection points are the Notification rules configuration parameters and inputs handled by the Open tickets module, meaning the module must be installed and an attacker must already hold elevated administrative privileges (CVSS PR:H) on the Centreon instance. The assessed vector is CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H - remote, low complexity, requiring high privileges, with no user interaction and high confidentiality, integrity, and availability impact. CPE strings identify centreon:open_tickets as the affected component. EPSS 0.31% (23rd percentile) indicates low predicted exploitation activity, and no public exploit is identified at the time of analysis.

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

Vendor (bd4443e6-1eef-43f3-9886-25fc9ceeaae7) PRIMARY 7.2 HIGH
AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
vuln.today AI 7.2 HIGH

Web-reachable module gives AV:N/AC:L/UI:N; the description's 'user with elevated privileges' requirement fixes PR:H, and SQL injection over the DB yields full C:H/I:H/A:H.

3.1 AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
4.0 AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

Primary rating from Vendor (bd4443e6-1eef-43f3-9886-25fc9ceeaae7).

CVSS VectorVendor: bd4443e6-1eef-43f3-9886-25fc9ceeaae7

Attack Vector
Network
Attack Complexity
Low
Privileges Required
High
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

DescriptionCVE.org

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in Centreon Infra Monitoring - Open-tickets (Notification rules configuration parameters, Open tickets modules) allows

SQL Injection to user with elevated privileges.This issue affects Infra Monitoring - Open-tickets: from 24.10.0 before 24.10.5, from 24.04.0 before 24.04.5, from 23.10.0 before 23.10.4.

Executive ViewAI

Why It Matters

Centreon Open Tickets has a high-severity SQL injection affecting 24.10.x, 24.04.x, and 23.10.x deployments where the module is installed, creating a bounded risk that elevated administrative users could access or alter database contents. Leadership should care because the monitoring platform supports operational visibility and data integrity; risk is limited by low EPSS, no public exploit identified at time of analysis, and available vendor fixes.

Business Impact: High
Compensating Controls

Apply vendor patch.

Threat Intelligence Overview

EPSS Score
0.3%
Top 77% exploitable
Prevalence
Medium
Centreon is a common enterprise monitoring platform; Open-tickets is an optional module
Data Quality
4 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity HIGH
CISA KEV No
Public POC No
EPSS 0.3%
Patch available Yes
Active threat No
Deciding rule
HIGH severity (CVSS 7.0-8.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
No
Human Impact
High

Priority Score

36
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +36
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

SQL injection exploits the way applications construct database queries by mixing user input directly into SQL statements.

Affected Products (CPE)CVE.org

cpe:2.3:a:centreon:open_tickets:*:*:*:*:*:*:*:*
cpe:2.3:a:centreon:open_tickets:*:*:*:*:*:*:*:*
cpe:2.3:a:centreon:open_tickets:*:*:*:*:*:*:*:*
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