Skip to main content

Online Complaint Site CVE-2025-11516

LOW
Improper Neutralization of Special Elements in Output Used by a Downstream Component ('Injection') (CWE-74)
2025-10-09 cna@vuldb.com
2.1
CVSS 4.0 · Vendor: vuldb
View

Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Attacker authenticates as legitimate user
  2. Delivery
    Requests complaint-details.php with SQL injection in cid parameter
  3. Exploit
    Application concatenates unsanitized cid into SQL query
  4. Execution
    Injected SQL executes against database
  5. Persist
    Results returned in response body
  6. Impact
    Attacker exfiltrates sensitive data

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Input neutralization, injection prevention
Exploitation Conditions

Authentication is required - the attacker must have a valid user account and be logged into the application (PR:L in CVSS vector). The vulnerable /cms/users/complaint-details.php endpoint must be accessible from the network where the attacker operates (AV:N). No special configuration or feature enablement is required; standard installation of Online Complaint Site 1.0 contains the vulnerability. Exploitation does not require user interaction from other parties (UI:N). The impact is limited to data disclosure; no data modification, system unavailability, or privilege escalation is possible through this SQLi variant (VC:L/VI:L/VA:L).

Impact

Multiple indicators suggest lower real-world risk despite public exploit availability. CVSS v4.0 vector shows authentication requirement (PR:L), network access, and limited impact scope (VC:L/VI:L/VA:L/SC:N/SI:N/SA:N), resulting in the low score of 2.1. EPSS at 0.03% percentile ranks this among the least exploitable CVEs, contradicting the 'publicly available' exploit status - this discrepancy suggests the POC may be a proof-of-concept demonstration rather than a weaponizable, widely-used exploit. The E:P modifier indicates proof of concept exists but does not confirm active widespread exploitation. Attack surface is limited to authenticated users only, significantly reducing threat actor interest compared to unauthenticated SQL injection. Risk is further constrained by the apparent niche status of code-projects Online Complaint Site as a self-hosted complaint management system with likely limited deployment. Defenders should prioritize patching or isolation based on whether the system handles sensitive personal data rather than raw CVSS score.

Exploit ScenarioDerived

An authenticated application user crafts a malicious request to /cms/users/complaint-details.php?cid=1' UNION SELECT password FROM users -- to extract password hashes from the database. The unvalidated cid parameter is concatenated directly into the SQL query, executing the injected UNION clause. Query results are reflected in complaint details output, allowing the attacker to exfiltrate sensitive data without triggering alerts due to appearing as a normal authenticated request.

Monitor Track and reassess. Why: LOW severity (CVSS 0.1-3.9).
No patch listed yet 0.0% exploitation probability (EPSS)

Get an e-mail when this CVE is exploited, patched or re-scored. Free account.

Alert me

AnalysisAIv1 – Apr 29, 2026

SQL injection in code-projects Online Complaint Site 1.0 allows authenticated remote attackers to manipulate the cid parameter in /cms/users/complaint-details.php, leading to limited data exposure. The vulnerability requires valid user authentication and has a publicly available proof-of-concept, but the EPSS score of 0.03% and CVSS impact metrics (VC:L/VI:L/VA:L) indicate low real-world exploitation probability despite public availability of exploit code.

RemediationAI

Immediate patch is not available from the vendor as of this analysis. Primary remediation is to upgrade to a patched version when released by code-projects or to transition to an alternative complaint management system. If upgrade is not feasible, implement compensating controls: (1) restrict access to /cms/users/complaint-details.php to trusted internal networks using Web Application Firewall or reverse proxy rules, blocking external access; side effect is reduced accessibility for remote users. (2) Apply input validation and parameterized SQL query updates at the application level if source code is available - replace string concatenation with prepared statements or ORM frameworks; requires development effort but eliminates the root cause. (3) Implement SQL injection detection via WAF rules that block suspicious SQL syntax in the cid parameter (e.g., single quotes, UNION, SELECT keywords); note that simple pattern-based detection may be bypassed. (4) Monitor database query logs for unusual activity from authenticated accounts, though this only detects, not prevents, exploitation. Contact the vendor at code-projects.org for patch timeline and security update availability.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

The vulnerability exists in PHP code handling user input within the complaint details functionality. The cid (complaint ID) parameter is insufficiently sanitized before being used in SQL queries, allowing attackers to inject arbitrary SQL commands. CWE-74 (Improper Neutralization of Special Elements in Output) represents the root cause - the application fails to properly escape or parameterize user-supplied input before inclusion in database queries. This is a classic unsafe string concatenation pattern common in legacy PHP applications lacking prepared statement usage.

Know when Online Complaint Site gets its next vulnerability

  • Watch products and get an email when something new is published
  • Check this CVE against your own stack and servers
  • Exploit and PoC references, threat intelligence from 22 sources

No credit card · 7-day full trial

Severity by source

Vendor (vuldb) PRIMARY 2.1 LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:P

Primary rating from Vendor (vuldb) · only source for this CVE.

CVSS VectorVendor: vuldb

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
Low
User Interaction
None
Vulnerable system: Confidentiality
Low
Vulnerable system: Integrity
Low
Vulnerable system: Availability
Low
Subsequent system: Confidentiality
None
Subsequent system: Integrity
None
Subsequent system: Availability
None

DescriptionCVE.org

A weakness has been identified in code-projects Online Complaint Site 1.0. Impacted is an unknown function of the file /cms/users/complaint-details.php. Executing manipulation of the argument cid can lead to sql injection. It is possible to launch the attack remotely. The exploit has been made available to the public and could be exploited.

Threat Intelligence Overview

EPSS Score
0.0%
Top 92% exploitable
Exploit
POC
Public exploit code exists
Data Quality
5 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity LOW
CISA KEV No
Public POC Yes
EPSS 0.0%
Patch available No
Active threat No
Deciding rule
LOW severity (CVSS 0.1-3.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation· derived
Poc
System Exposure· derived
Open
Automatable· derived
No
Human Impact· derived
Low

Priority Score

30
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +10
PoC: +20
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

SQL injection exploits the way applications construct database queries by mixing user input directly into SQL statements.

Affected Products (CPE)CVE.org

cpe:2.3:a:fabian:online_complaint_site:1.0:*:*:*:*:*:*:*

This site uses cookies essential for authentication and security. No tracking or analytics cookies are used. Privacy Policy