Severity by source
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N
Lifecycle Timeline
3DescriptionCVE.org
The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.
Analysis
The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.
Technical ContextAI
SQL injection occurs when user-supplied input is incorporated into SQL queries without proper sanitization or parameterized queries.
RemediationAI
Use parameterized queries or prepared statements. Apply input validation and escape special characters. Implement least-privilege database accounts.
Same weakness CWE-89 – SQL Injection
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External POC / Exploit Code
Leaving vuln.today
EUVD-2025-32432