CVSS VectorNVD
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Lifecycle Timeline
2DescriptionNVD
The SupportCandy - Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
AnalysisAI
The SupportCandy - Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. Rated medium severity (CVSS 6.5), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.
Technical ContextAI
This vulnerability is classified under CWE-307. The SupportCandy - Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Affected ProductsAI
See vendor advisory for affected versions.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.
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External POC / Exploit Code
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