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Process Management CVE-2024-43443

MEDIUM
Improper Filtering of Special Elements (CWE-790)
2024-08-26 security@otrs.com
4.9
CVSS 3.1 · Vendor: otrs
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Severity by source

Vendor (otrs) PRIMARY
4.9 MEDIUM
AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N

Primary rating from Vendor (otrs) · only source for this CVE.

CVSS VectorVendor: otrs

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N
Attack Vector
Network
Attack Complexity
Low
Privileges Required
High
User Interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None

Lifecycle Timeline

1
CVE Published
Aug 26, 2024 - 09:15 cve.org
MEDIUM 4.9

DescriptionCVE.org

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects:

  • OTRS from 7.0.X through 7.0.50
  • OTRS 8.0.X
  • OTRS 2023.X
  • OTRS from 2024.X through 2024.5.X
  • ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

AnalysisAI

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting. Rated medium severity (CVSS 4.9), this vulnerability is remotely exploitable, low attack complexity. No vendor patch available.

Technical ContextAI

This vulnerability is classified under CWE-790. Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected Version information: through 7.0.50.

Affected ProductsAI

See vendor advisory for affected versions.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.

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CVE-2024-43443 vulnerability details – vuln.today

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