How to fix CVE-2024-13775?

Within 30 days: Identify affected systems and apply vendor patches as part of regular patch cycle. Monitor vendor channels for patch availability.

Is Woocommerce Support Ticket System affected by CVE-2024-13775?

Organizations using WooCommerce Support Ticket System should be aware of moderate risk from CVE-2024-13775, a missing authorization vulnerability rated CVSS 5.4. Attackers could gain access beyond their authorized level.

CVE-2024-13775

MEDIUM

2025-02-01 [email protected]

Authentication Bypass WordPress Woocommerce Support Ticket System

5.4

CVSS 3.1

CVSS VectorNVD

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

Low

Integrity

Low

Availability

None

Lifecycle Timeline

Analysis Generated

Mar 28, 2026 - 18:06 vuln.today

CVE Published

Feb 01, 2025 - 13:15 nvd

MEDIUM 5.4

DescriptionNVD

The WooCommerce Support Ticket System plugin for WordPress is vulnerable to unauthorized access and loss of data due to missing capability checks on the 'ajax_delete_message', 'ajax_get_customers_partial_list', and 'ajax_get_admins_list' functions in all versions up to, and including, 17.8. This makes it possible for authenticated attackers, with Subscriber-level access and above, to delete arbitrary posts, and read names, emails, and capabilities of all users.

AnalysisAI

Technical ContextAI

This vulnerability is classified as Missing Authorization (CWE-862), which allows attackers to access resources or perform actions without proper authorization checks. The WooCommerce Support Ticket System plugin for WordPress is vulnerable to unauthorized access and loss of data due to missing capability checks on the 'ajax_delete_message', 'ajax_get_customers_partial_list', and 'ajax_get_admins_list' functions in all versions up to, and including, 17.8. This makes it possible for authenticated attackers, with Subscriber-level access and above, to delete arbitrary posts, and read names, emails, and capabilities of all users. Affected products include: Vanquish Woocommerce Support Ticket System.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Implement role-based access control, validate authorization on every request server-side, apply principle of least privilege.

CVE-2024-13775 vulnerability details – vuln.today

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