What is the CVSS score of CVE-2024-13606?

CVE-2024-13606 has a CVSS 3.1 base score of 7.5 (High). CVSS vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N. EPSS exploitation probability: 0.3%.

Which versions of Js Help Desk are affected by CVE-2024-13606?

Organizations using plugin for WordPress is vulnerable to Sensitive Information Exposure in all face notable risk from CVE-2024-13606, a information exposure vulnerability rated CVSS 7.5.

How to fix or mitigate CVE-2024-13606?

Within 7 days: Identify all affected systems running plugin for WordPress is vulnerable to Sensitive Information and apply vendor patches promptly. Monitor vendor channels for patch availability.

Js Help Desk CVE-2024-13606

HIGH

Information Exposure (CWE-200)

2025-02-13 security@wordfence.com

WordPress Information Disclosure Js Help Desk Wordpress Plugin Wiselyhub

7.5

CVSS 3.1 · NVD

Severity by source

NVD PRIMARY

7.5 HIGH

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

None

Availability

None

Lifecycle Timeline

Analysis Generated

Mar 28, 2026 - 18:26 vuln.today

CVE Published

Feb 13, 2025 - 10:15 nvd

HIGH 7.5

DescriptionCVE.org

The JS Help Desk - The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.

AnalysisAI

The JS Help Desk - The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the. Rated high severity (CVSS 7.5), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.

Technical ContextAI

This vulnerability is classified as Exposure of Sensitive Information (CWE-200), which allows attackers to access sensitive data that should not be disclosed. The JS Help Desk - The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets. Affected products include: Wiselyhub Js Help Desk.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Minimize information in error messages, implement proper access controls, encrypt sensitive data at rest and in transit.