Engagement Management
CVE-2023-33257
MEDIUM
Severity by source
AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Lifecycle Timeline
1DescriptionNVD
Verint Engagement Management 15.3 Update 2023R2 is vulnerable to HTML injection via the user data form in the live chat.
AnalysisAI
Verint Engagement Management 15.3 Update 2023R2 is vulnerable to HTML injection via the user data form in the live chat. Rated medium severity (CVSS 5.4), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available and no vendor patch available.
Technical ContextAI
This vulnerability is classified as Cross-Site Scripting (XSS) (CWE-79), which allows attackers to inject malicious scripts into web pages viewed by other users. Verint Engagement Management 15.3 Update 2023R2 is vulnerable to HTML injection via the user data form in the live chat. Affected products include: Verint Engagement Management.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Sanitize all user input, use Content-Security-Policy headers, encode output contextually (HTML, JS, URL). Use frameworks with built-in XSS protection.
Same weakness CWE-79 – Cross-site Scripting (XSS)
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External POC / Exploit Code
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