Django Helpdesk
CVE-2021-3994
CRITICAL
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Output encoding, context-aware escaping
MITRE ATT&CK
2 techniques across 2 tactics: Initial Access, Execution The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 9.6 (CRITICAL). Attack characteristics: network attack vector, low complexity, no privileges required, user interaction required. Public proof-of-concept exploit code is available. |
| Exploit ScenarioDerived | A remote attacker could inject malicious scripts into web pages viewed by other users by sending crafted requests to the affected application. No authentication is required to exploit this vulnerability. |
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Alert meAnalysisAI
django-helpdesk is vulnerable to Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting'). Rated critical severity (CVSS 9.6), this vulnerability is remotely exploitable, no authentication required, low attack complexity. Public exploit code available.
RemediationAI
A vendor patch is available. Apply the latest security update as soon as possible. Sanitize all user input, use Content-Security-Policy headers, encode output contextually (HTML, JS, URL). Use frameworks with built-in XSS protection.
Affected Packages
Source: OSV (Open Source Vulnerabilities)
Affects your stack
Affects 1 package in pypi
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as Cross-Site Scripting (XSS) (CWE-79), which allows attackers to inject malicious scripts into web pages viewed by other users. django-helpdesk is vulnerable to Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affected products include: Django-Helpdesk Project Django-Helpdesk.
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Severity by source
AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionNVD
django-helpdesk is vulnerable to Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Cross-Site Scripting occurs when an application accepts untrusted data and sends it to a web browser without proper validation or encoding.
Affected Products (CPE)NVD
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NVD
CVE.org
EPSS
GitHub
Exploit-DB