Webhelpdesk
CVE-2021-35232
MEDIUM
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A07:2025 - Authentication Failures
ASVS 5.0
V6 - Authentication Credential externalization
MITRE ATT&CK
2 techniques across 2 tactics: Persistence, Credential Access The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 6.1 (MEDIUM). Attack characteristics: local attack vector, low complexity, low privileges required, no user interaction not required. |
| Exploit ScenarioDerived | A local attacker with access to the system could gain access using credentials embedded in source code. |
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Alert meAnalysisAI
Hard coded credentials discovered in SolarWinds Web Help Desk product. Rated medium severity (CVSS 6.1), this vulnerability is low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Remove hard-coded credentials, use environment variables or secrets management, rotate exposed credentials immediately.
Affects your stack
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Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as Use of Hard-coded Credentials (CWE-798), which allows attackers to gain access using credentials embedded in source code. Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database. Affected products include: Solarwinds Webhelpdesk.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionNVD
Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.
NVD
CVE.org
EPSS
GitHub PoC
Exploit-DB