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Servicetonic CVE-2021-28023

CRITICAL
Unrestricted Upload of File with Dangerous Type (CWE-434)
2021-11-08 cve@mitre.org
9.8
CVSS 3.1 · NVD
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Severity by source

NVD PRIMARY
9.8 CRITICAL
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

Lifecycle Timeline

1
CVE Published
Nov 08, 2021 - 15:15 nvd
CRITICAL 9.8

DescriptionNVD

Arbitrary file upload in Service import feature in ServiceTonic Helpdesk software version < 9.0.35937 allows a malicious user to execute JSP code by uploading a zip that extracts files in relative paths.

AnalysisAI

Arbitrary file upload in Service import feature in ServiceTonic Helpdesk software version < 9.0.35937 allows a malicious user to execute JSP code by uploading a zip that extracts files in relative. Rated critical severity (CVSS 9.8), this vulnerability is remotely exploitable, no authentication required, low attack complexity. Public exploit code available and no vendor patch available.

Technical ContextAI

This vulnerability is classified as Unrestricted File Upload (CWE-434), which allows attackers to upload malicious files that can be executed on the server. Arbitrary file upload in Service import feature in ServiceTonic Helpdesk software version < 9.0.35937 allows a malicious user to execute JSP code by uploading a zip that extracts files in relative paths. Affected products include: Servicetonic.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Validate file types server-side, store uploads outside webroot, use random filenames, scan for malware.

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CVE-2021-28023 vulnerability details – vuln.today

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