What is the CVSS score of CVE-2021-24622?

CVE-2021-24622 has a CVSS 3.1 base score of 4.8 (Medium). CVSS vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N. EPSS exploitation probability: 0.6%.

Is there a public PoC exploit available for CVE-2021-24622?

Yes, a public proof-of-concept exploit is available for CVE-2021-24622. Prioritise patching immediately. EPSS: 0.6%.

Customer Service Software Support Ticket System CVE-2021-24622

MEDIUM

Cross-site Scripting (XSS) (CWE-79)

2021-10-18 contact@wpscan.com

WordPress XSS Customer Service Software Support Ticket System

4.8

CVSS 3.1 · NVD

Severity by source

NVD PRIMARY

4.8 MEDIUM

AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

High

User Interaction

Required

Scope

Changed

Confidentiality

Low

Integrity

Low

Availability

None

Lifecycle Timeline

CVE Published

Oct 18, 2021 - 14:15 nvd

MEDIUM 4.8

DescriptionNVD

The Customer Service Software & Support Ticket System WordPress plugin before 5.10.4 does not sanitize or escape form fields before outputting it in the List, which could allow high privilege users to perform Cross-Site Scripting attacks even when the unfiltered_html capability is disallowed.

AnalysisAI

The Customer Service Software & Support Ticket System WordPress plugin before 5.10.4 does not sanitize or escape form fields before outputting it in the List, which could allow high privilege users. Rated medium severity (CVSS 4.8), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available and no vendor patch available.

Technical ContextAI

This vulnerability is classified as Cross-Site Scripting (XSS) (CWE-79), which allows attackers to inject malicious scripts into web pages viewed by other users. The Customer Service Software & Support Ticket System WordPress plugin before 5.10.4 does not sanitize or escape form fields before outputting it in the List, which could allow high privilege users to perform Cross-Site Scripting attacks even when the unfiltered_html capability is disallowed. Affected products include: Emarketdesign Customer Service Software \& Support Ticket System. Version information: before 5.10.4.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Sanitize all user input, use Content-Security-Policy headers, encode output contextually (HTML, JS, URL). Use frameworks with built-in XSS protection.