Live Chat
CVE-2019-11185
CRITICAL
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A06:2025 - Insecure Design
ASVS 5.0
V5 - File Handling File type validation, storage isolation
MITRE ATT&CK
2 techniques across 2 tactics: Command and Control, Persistence The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 9.8 (CRITICAL). Attack characteristics: network attack vector, low complexity, no privileges required, no user interaction not required. Public proof-of-concept exploit code is available. |
| Exploit ScenarioDerived | A remote attacker could upload malicious files that can be executed on the server by sending crafted requests to the affected application. No authentication is required to exploit this vulnerability. |
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Alert meAnalysisAI
The WP Live Chat Support Pro plugin through 8.0.26 for WordPress contains an arbitrary file upload vulnerability. Rated critical severity (CVSS 9.8), this vulnerability is remotely exploitable, no authentication required, low attack complexity. Public exploit code available and no vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Validate file types server-side, store uploads outside webroot, use random filenames, scan for malware.
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as Unrestricted File Upload (CWE-434), which allows attackers to upload malicious files that can be executed on the server. The WP Live Chat Support Pro plugin through 8.0.26 for WordPress contains an arbitrary file upload vulnerability. This results from an incomplete patch for CVE-2018-12426. Arbitrary file upload is achieved by using a non-blacklisted executable file extension in conjunction with a whitelisted file extension, and prepending "magic bytes" to the payload to pass MIME checks. Specifically, an unauthenticated remote user submits a crafted file upload POST request to the REST api remote_upload endpoint. The file contains data that will fool the plugin's MIME check into classifying it as an image (which is a whitelisted file extension) and finally a trailing .phtml file extension. Affected products include: 3Cx Live Chat. Version information: through 8.0.26.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionNVD
The WP Live Chat Support Pro plugin through 8.0.26 for WordPress contains an arbitrary file upload vulnerability. This results from an incomplete patch for CVE-2018-12426. Arbitrary file upload is achieved by using a non-blacklisted executable file extension in conjunction with a whitelisted file extension, and prepending "magic bytes" to the payload to pass MIME checks. Specifically, an unauthenticated remote user submits a crafted file upload POST request to the REST api remote_upload endpoint. The file contains data that will fool the plugin's MIME check into classifying it as an image (which is a whitelisted file extension) and finally a trailing .phtml file extension.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Malicious file upload attacks exploit insufficient validation when web applications accept user-provided files.
Affected Products (CPE)NVD
The WP Live Chat Support Pro plugin before 8.0.07 for WordPress is vulnerable to unauthenticated Remote Code Execution d
The wp-live-chat-support plugin before 8.0.27 for WordPress has XSS via the GDPR page. Rated medium severity (CVSS 6.1),
The wp-live-chat-support plugin before 8.0.18 for WordPress has wp-admin/admin.php?page=wplivechat-menu-gdpr-page term X
XSS exists in the wp-live-chat-support v8.0.15 plugin for WordPress via the modules/gdpr.php term parameter in a wp-admi
There is stored cross site scripting in the wp-live-chat-support plugin before 8.0.08 for WordPress via the "name" (aka
The WP Live Chat Support plugin before 8.0.06 for WordPress has stored XSS via the Name field. Rated medium severity (CV
Cross-site scripting vulnerability in WP Live Chat Support prior to version 7.0.07 allows remote attackers to inject arb
Auth. Rated medium severity (CVSS 4.8), this vulnerability is remotely exploitable, low attack complexity. No vendor pat
NVD
CVE.org
EPSS
GitHub PoC
Exploit-DB